Privacy notice

Information we collect

Information you provide

When you request an estimate or contact us, you may provide:

• Contact details, such as your name, phone number, email address, and preferred callback time.
• Vehicle and service details, such as year, make, model, the service you need, insurance or claim details you choose to provide, and whether the vehicle is drivable.
• A description of the damage and any photos you choose to upload or text to us.
• Other information you include in a message to us.

Information collected when you use the site

The site and its service providers may automatically receive technical and usage information, such as your IP address, browser and device type, operating system, referring page, pages viewed, interactions with site features, and the date and time of a visit.

The estimate flow uses short-lived first-party browser storage to confirm that a request returned successfully and to avoid duplicate conversion counts. If session storage is unavailable, it may use a 30-minute cookie containing only a random request identifier and timestamp, not the details or photos you submitted.

How we use information

We use information collected through the site to:

• Respond to your questions and estimate requests.
• Contact you, discuss the requested service, and help schedule a visit or follow-up.
• Operate, secure, maintain, and troubleshoot the website and its forms.
• Understand how people use the site and measure actions such as estimate submissions and use of call, text, or directions links.
• Comply with legal obligations and protect our rights, safety, and property or those of others.

Who receives information

We may disclose information to the following categories of recipients when needed for the purposes described above:

• Web3Forms, which processes estimate-form submissions and uploaded attachments for delivery to us. Its handling of that information is also described in the Web3Forms privacy policy.
• Website hosting and security providers that deliver, protect, and support the site.
• Google services used on the site, including Google Analytics, Google Maps, and Google Fonts. You can learn more in Google’s privacy policy.
• Email delivery providers that help deliver form submissions or communications.
• Authorities or other parties when disclosure is required by law or reasonably necessary to protect rights, safety, or property.

How long information is kept

We keep information for as long as reasonably needed to respond to your request, provide the requested service, operate the site, meet applicable legal or business requirements, and resolve disputes. The appropriate period depends on the nature of the information and why it was collected.

Information processed by Web3Forms is also handled according to its privacy policy.

Do Not Track and activity across sites

Some browsers offer a “Do Not Track” setting. This website does not currently respond to Do Not Track signals.

Third-party services used on the site, including Google Analytics, Maps, and Fonts, may receive information about your browser or device and may collect information over time and across different websites, subject to their own privacy policies and settings.

Your choices and requests

You can choose not to submit optional information, although that may limit our ability to respond to or evaluate an estimate request. You can also use your browser settings to manage cookies and similar technologies; disabling them may affect some site features.

To ask about information you submitted, or to request access, correction, or deletion, email info@azcollisionla.com. We will review and respond to requests consistent with applicable law.

Changes to this notice

We may update this notice as the website or our practices change. We will post the revised notice on this page and update the effective date shown above.

Contact us

Questions or requests about this notice can be directed to: