A fluid leak, damaged wheel or tire, broken light, loose part, or a change in steering or braking can mean the vehicle should stay parked. Driving may worsen some collision damage. If you are unsure, do not drive it.
Call (310) 880-7575 if you are unsure. We can help arrange towing based on the vehicle condition, location, and availability.
Photos help us understand where the vehicle was hit, but they cannot show every damaged part. An in-person inspection sets the repair starting point.
Either order works. We can inspect the vehicle and prepare our own written estimate before or after you open a claim. If a claim is involved, we send the repair documentation to the adjuster.
The visible dent or scratch shows where the hit landed. We inspect the parts around and behind it to see what else needs attention.
A rear impact may affect the bumper cover, reinforcement, trunk or liftgate fit, rear body panel, parking sensors, and wiring. We check the structure when the floor or rails may have moved.
A front impact may affect the bumper, hood, grille, lights, fenders, cooling parts, and crash sensors. We also check the suspension and alignment when a wheel took part of the hit.
A side impact may affect doors, quarter panels, mirrors, window operation, intrusion beams, pillars, and airbag sensors. Door gaps and glass operation are checked as part of the repair.
A sideswipe may leave scratches, paint transfer, dents, or shifted panels across more than one area. Clips, brackets, and damage hidden by or extending beneath trim may also need repair.
Hit-and-run damage may be covered under your own policy, depending on the coverage and claim.
We inspect visible damage and signs of hidden damage, take measurements when needed, and prepare a written estimate. Photos can help before arrival, but the in-person inspection sets the starting point.
When a claim is involved, we provide the damage documentation and communicate with the adjuster. If disassembly reveals more, we prepare a supplement for the added repair work.
We complete the body, structural, paint, and related work in the repair plan. When required, affected advanced driver-assistance systems are calibrated before final checks. See our complete collision repair process.
We work with all insurance companies. OEM parts are available; when insurance is paying, parts coverage depends on the policy and claim.
"Art, Vinh & Arman were great to work with. They were very informative throughout the claim process, called and updated me often and made sure the process was effortless. They even delivered the car to my house! White glove service!"
Hovo Bogaryan
"Not only was Vinh incredibly kind, patient, and knowledgeable, he walked me through every step of the process. […] Upon pickup, my car truthfully looks better than it did before the accident!"
Annie S.
"Someone backed into me and scratched up my bumper, and they repaired it like it never happened. The paint match is absolutely perfect you honestly can't even tell it was ever damaged."
Do not drive it if you see a fluid leak, wheel or tire damage, broken lights, or a loose part, or if the steering or braking feels different. If you are unsure, leave it parked and call us at (310) 880-7575. We can help arrange towing based on the vehicle condition, location, and availability.
Either can be the first call. We can inspect the vehicle and prepare a free written estimate before or after a claim is opened. If you use insurance, we provide the repair documentation and communicate with the adjuster; the insurance company decides coverage and payment.
It may be the other driver's liability coverage, your own collision coverage, or both, depending on how the claim is handled. The insurance companies decide who pays. Either way, you choose the repair shop, and we document the damage for the claim.
Photos give us useful preliminary context, but they cannot show every damaged part. An in-person inspection and written estimate establish the repair starting point. The estimate may change if disassembly reveals additional damage.
An impact may affect brackets, reinforcement, inner panels, structural points, suspension parts, wiring, or sensors behind the visible damage. We inspect the affected area and document anything else found during disassembly.
Yes. Call us at (310) 880-7575. Depending on where the car is and whether it can be driven, we can help arrange towing or pickup. We can also help with a rental or loaner when available; insurance coverage varies by policy and claim.
The insurance company compares the repair estimate with the vehicle's value and decides whether to pay for repairs or handle the claim as a total loss. We provide the damage documentation and repair estimate; the insurance company handles the vehicle valuation and any settlement.
Our limited lifetime warranty on paint and bodywork covers workmanship on the bodywork, and paint against peeling, bubbling, and cracking, for as long as you own the vehicle. It is non-transferable. It does not cover parts under a manufacturer's warranty, rust from unrepaired damage, damage from later accidents, or normal wear.
(310) 880-7575