Collision Repair in Los Angeles
Going through insurance? You choose the repair shop. See how the claim process works.
- Limited lifetime warranty on paint and bodywork
Collision damage is two repairs:
the one you can see, and the one you can’t
Auto collision repair covers both halves. An estimate that prices only what you can see is a first draft, so we assess the rest before the repair plan is set.
The damage you can see
- Bumpers, fenders, doors, quarter panels and hoods: dented, creased, or torn
- Broken lights, mirrors, grilles and trim
- Paint damage: scrapes, transfer, cracked clear coat
- Rear-end, front-end, side-impact and parking-lot hits
The damage that hides underneath
- Bent frame rails and crushed crumple structure behind an intact-looking panel
- Suspension and alignment damage that shows up as pulling or uneven tires
- Damaged sensors, wiring and mounts behind bumper covers
Hidden damage is found during teardown, then documented, photographed, and added to the estimate before repair continues.
How the repair works
Five stages, in order. You approve the plan before any repair work begins.
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Inspection
We look at the car in person (or start from your photos), including what is behind the visible damage.
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Written estimate
A free, itemized estimate that we walk you through.
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Authorization
Work starts only after you approve the repair plan. On claims, we coordinate the scope with your adjuster.
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Repair
Body, frame and paint work. If teardown reveals more damage, it is documented and added before we proceed.
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Quality check
Panel fit, paint match and finish are checked before you pick the car up. The work is backed by our limited lifetime warranty on paint and bodywork.
Paying through insurance?
We work with your adjuster.
Most collision repairs here are insurance claims. Here is who does what:
What we handle on a claim
- Damage documentation your adjuster can work with: photos, measurements, itemized findings
- Supplements when teardown reveals more than the first estimate could see
- Reviewing the insurer’s estimate with you, line by line
- Keeping you updated so you are never the messenger between shop and insurer
What stays with your policy
Coverage and your deductible are set by your insurer and your policy.
California law puts the choice of shop with you: the insurer pays the reasonable cost of repair at the shop you choose.
What drives cost and timing
Every number depends on the car in front of us. These are the factors.
Cost follows the damage
- How far the damage goes past the first panel: structural work costs more than cosmetic
- Parts: OEM versus quality alternatives, chosen with you (and your insurer on claims)
- Paint work: blending adjacent panels for an invisible match takes real labor
Timing follows parts and approvals
- Parts availability is the single biggest timeline factor, and it varies by vehicle
- Hidden damage found in teardown extends the plan, and we tell you the moment it does
- On claims, supplement approval rounds with the insurer add days, and we push them along
From a customer who went through it
"Not only was Vinh incredibly kind, patient, and knowledgeable, he walked me through every step of the process. […] Upon pickup, my car truthfully looks better than it did before the accident!"
Annie S.
Car not drivable?
Do not drive it. A car that pulls, leaks, or lost a light can turn a short trip into a bigger repair. Call (310) 880-7575 and we can help arrange professional towing to our collision center.
Just had the accident? See what to do next, in order.
Common collision repair questions
How much does collision repair cost in Los Angeles?
It depends on what is damaged and what the teardown reveals. A scraped bumper and a bent frame rail are very different repairs. We give you a free written estimate after inspecting the car; on insurance claims, the insurer's estimate plus documented supplements set the scope. Exact numbers come after we see the car.
Can you tell what repairs I need from photos?
Photos are a good start, and often enough for an initial assessment. Attach them to the estimate form below. The final repair scope is confirmed in person, because collision damage often continues under the panels where photos cannot see.
What happens if more damage is found after work starts?
That is normal with collision work. We document everything disassembly reveals, and on insurance claims we file a supplement with your adjuster so the repair follows the damage rather than the first estimate. Nothing extra is done without you knowing.
Do I have to use the body shop my insurance company recommends?
No. In California you choose who repairs your car, not your insurer. A recommended or network shop is a suggestion, and it is optional. See how the insurance claim process works at the shop you choose.
How long does collision repair take?
It varies with parts availability, how much hidden damage the teardown reveals, and, on claims, how quickly the insurer responds to supplements. After the inspection we give you a projected timeline for your specific repair and keep you posted if it moves.
My car isn't drivable. What should I do?
Do not drive it. Call us at (310) 880-7575 and we can help arrange professional towing to our shop. If you are not sure whether it is safe, treat it as not drivable. A bent suspension or a leaking radiator can turn a short drive into a bigger repair.
Can you work with an insurance estimate?
Yes. Bring the estimate you received. We compare it with the damage we document; coverage and deductible decisions remain with the insurer and your policy.
Do you offer a warranty on the repair?
Yes. The repair is backed by a limited lifetime warranty on paint and bodywork: workmanship on the bodywork, and paint against peeling, bubbling, and cracking, for as long as you own the vehicle. The warranty is non-transferable. It does not cover parts under a manufacturer's warranty, rust from unrepaired damage, damage from later accidents, or normal wear.
Get your free estimate
About two minutes · Photos are optional · No obligation
- Step 1: What happened
- Step 2: Vehicle & damage
- Step 3: Contact
